## About the Role
FunCode is looking for a reliable and tech savvy Computer Support Specialist to provide day to day technical assistance to users. This is a _remote_ role for someone who is comfortable troubleshooting common computer and software problems, communicating clearly with users, and keeping support requests organized.
You don't need to be a senior engineer. We're looking for someone dependable, patient, responsive, and comfortable working independently from a computer.
## Responsibilities
• Respond to technical support requests through chat, email, and support tickets
• Troubleshoot Windows, software, browser, login, and connectivity issues
• Help users with password resets and account access problems
• Assist with software installation, configuration, and updates
• Troubleshoot basic VPN, network, printer, and _remote_ access issues
• Document problems, solutions, and support activity
• Escalate complex technical issues when necessary
• Follow up with users to make sure their issues are resolved
• Maintain clear and professional communication with users and team members
## Requirements
• Previous experience in IT support, help desk, technical support, or a similar role
• Good understanding of Windows and common desktop applications
• Comfortable troubleshooting software and basic networking issues
• Strong written and spoken English
• Reliable internet connection and personal computer
• Good communication and problem solving skills
• Ability to work independently in a _remote_ environment
• Reliable and responsive during agreed working hours
## Nice to Have
• Experience with Microsoft 365
• Active Directory or user account management experience
• Experience with Jira, ServiceNow, Zendesk, or similar ticketing systems
• Familiarity with VPNs and _remote_ desktop tools
• Basic knowledge of networking and cybersecurity
## When Applying
Please briefly include:
1. Your previous IT or technical support experience
2. Your current location and time zone
3. Your availability per week
4. Your expected hourly rate
5. The operating systems and support tools you've worked with
We're looking for someone interested in reliable, ongoing _remote_ work and who enjoys helping people solve technical problems.
...Job Description: Position: International Trade Manager Location: Dubai / Middle East Region (Hybrid or Remote)Industry: International Trade / Export / Global Supply Chain Target Candidates: Middle East nationals with strong knowledge of GCC markets Requirements...
...maintaining the reputed company of our data and ensuring that information is up to date and easily accessible. This is a remote work from home position, offering flexibility and reputed company to work independently.*Responsibilities* reputed company and update...
...You love animals/cats. Your free time is spent volunteering or being... ..., own a smart phone, can work well independently and have good... ...love to learn & are looking to be part of something bigger and to make... ...cats and other small animals), in home dog boarding and overnight pet...
...Catering Servers needed for a catering company in Hillsdale, MI. Starting pay is $18/hour. No experience or education requirements. The company has several catering events planned over the next few months. What's in it for you? Elwood Staffing associates are...
...preparing basic reports. The ideal candidate is comfortable using computers, pays close attention to detail, and is willing to learn new... ...compensation based on established performance criteria. Remote Work Work from home, subject to company requirements. Flexible...